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Tapp Into Growth

Working at Tapp

Our mission is to create impact through digital transformation. We empower organizations to achieve their full potential by leveraging the latest digital marketing strategies and technologies. By aligning our expertise with our clients' goals, we help them create meaningful connections, drive growth, and make a lasting impact in the world.

Benefits

At Tapp Network, we believe in empowering our team to thrive both personally and professionally. With our flexible "work from anywhere" policy, and competitive benefits, you can take control of your schedule and focus on what matters most.

All full-time employees in good standing enjoy these additional perks!

  • Work from anywhere! The world is your workspace. (... but reliable internet is required)
  • Unlimited PTO, every employee is encouraged to have a strong work-life balance
  • Work-from-home stipend
  • Full benefits package (medical, dental, vision)
  • Short-term, long-term, and life insurance policies
  • Paid parental leave
  • 401k with employer matching
  • Great work environment and employee culture
  • FREE professional development opportunities

Interview Process


At Tapp Network, we believe in hiring transparency. From clear job expectations to fair assessments, we ensure every candidate understands the process, the role, and how they can succeed. Our goal is to build a team that thrives on openness, collaboration, and shared success.

1. Apply below
2. Interview with HR
3. Assessment Test
4. Hiring Manager
5. Assessment Project
6. Meet the Co-Founders
7. Offer letter

About the role of Technical Account Manager at Tapp Network

Are you a seasoned account manager looking for a new challenge? Tapp Network is seeking a Technical Account Manager to drive impactful campaigns for our mission-driven clients.

**Your application will not be considered without a 2 minute video cover letter attached.

Responsibilities

Website Management: Responsible for scoping, managing, and executing website development projects utilizing WordPress as the CMS. Proficient in Elementor and commonly used plugins such as Advanced Custom Fields, Gravity Forms, MemberPress, and BuddyPress to enhance functionality and user experience.

HubSpot Management: Extensive experience with HubSpot, including platform setup, user onboarding, workflow automation, CRM customization, and overall system optimization to support marketing, sales, and operational needs.

Digital Marketing & Technology Expertise: Has expertise in developing comprehensive digital marketing strategies, leads innovation in adopting new technologies, and provides thought leadership in the digital marketing space.


Project Management: Leads complex projects with cross-functional teams, is an expert in project management methodologies, and mentors and coaches junior team members.

Digital Marketing & Technology Expertise: Has expertise in developing comprehensive digital marketing strategies, leads innovation in adopting new technologies, and provides thought leadership in the digital marketing space.

Relationship Building: Fosters strategic partnerships with key clients, leads relationship-building initiatives, and serves as a mentor for relationship management.

Strategic Data-Driven Decision-Making: Develops and oversees organization-wide data strategies, implements predictive analytics for decision-making, and mentors others in data-driven decision-making.

Internal & External Collaboration: Establishes a culture of collaboration within the organization, improves internal and external communication processes, and mentors others on effective collaboration strategies.

Business Development & Customer Retention: Leads business development and sales strategies, develops long-term customer retention strategies, and serves as a key player in client relationship management.

Client Understanding & Advocacy: Serves as a strategic advisor to clients, advocates for clients at a strategic level, and anticipates and addresses client needs before they arise.

Qualifications

  • 5+ years of agency-side experience
  • 3+ years of experience in Web/HubSpot Account Management
  • 3+ years of B2B experience
  • History of retaining client relationships and increasing yearly retainers
  • Strong communication, strategy, writing, and creative skills
  • Highly organized with strong planning skills

Preferred Qualifications

  • Nonprofit/fundraising experience
  • HubSpot experience

Compensation

$75,000-$90,000 - commensurate with experience.

Perks and Benefits

View all benefits and perks of working at Tapp Network on our Careers page.

Apply Now

Fill in the form below and let us know why you think you'd be the ideal fit for Technical Account Manager at Tapp Network.

 

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Don't see what you're looking for?

Fill in the form below and let us know what role you think you fit, or why you think you would be a superstar on our team!